How To Use The ildivo.com Ticket Pre-Sale System:
To take advantage of the current ildivo.com Ticket Pre-sale, please follow these quick steps:

(1) Visit the following link: https://tickets.ildivo.com

(2) Find the show you want to go to and look under the column called 'Fan Club Tickets'.

(3) If you see 'GET TICKETS' then there are still pre-sale tickets/passcodes for that event. Otherwise, it will state "ALLOTMENT GONE" which means there are no more presale tickets available.

(4) After you click 'GET TICKETS', you will be shown a page confirming the show you chose and you must read and agree to the terms of the Pre-Sale System on ildivo.com.

(5) After you click the check box to agree to these terms, you can continue to the next step.

(6) If you are already logged in to ildivo.com, just click continue. Otherwise, you will see a login form so enter your username and password here, then click continue.

(7) The next page again confirms your selection. If it is correct and you want to obtain the ildivo.com presale link for this event, click continue.

(8) The next page provides you with the special presale link to a ticketing agent where you will go to actually order the tickets.

This page also provides many details about the pre-sale so review it carefully.

You will also receive a confirmation email with the same details.

(9) The ticket agent will send you an order confirmation email after you successfully order your tickets.

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IMPORTANT NOTES:
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:::: PRESALE TICKET LIMITS ::::

Eligible Platinum members can purchase up to 4 tickets per show. Passcodes work for the presale in which you picked up the code and in some cases will work for multiple shows as long as the tickets are sold through the same ticketing vendor.

NOTE: Please only select the show you want tickets for and DO NOT select a random show to "test out" the presale system or to check out seat availability. By doing so you run the risk of not having access to tickets for the show you are specifically interested in.

:: IMPORTANT NOTE ABOUT TICKETMASTER ::

Many of the Ildivo.com member presales are facilitated by Ticketmaster. We highly recommend you create your Ticketmaster account, and sign in to it, before the tickets go on sale. This is to ensure that you will not find out at the last minute that you've forgotten your Ticketmaster password or need to set up a new account while you are trying to check out your order.

Please note: this Ticketmaster account is separate from your IlDivo.com account.

If you don't already have an account with Ticketmaster or if you have forgotten your password, please visit the following link: https://www.ticketmaster.com/member

If this did not answer your question, please feel free to contact us.

Related questions:
Where are the pre-sale tickets located?
Who do I contact about the fulfillment of my pre-sale tickets?

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